FAQ

Primary we developed our keyboards and audio interfaces for the Windows platform. But because they are all “class compliant” now, they will also work with Mac OSX and Linux, for example Ubuntu Linux 10 without drivers.

To use the older Midistart, Midistart-2, Midistudio, Midistudio-2 and Midicontrol-2 with Windows 7, it is necessary to change an hardware EPROM which contains the firmware. The easiest way is to use the keyboard via MIDI with a class compliant MIDI interface, like our Midiface 1×1 II. The functionality then will be the same like using the keyboard with USB.

This is a typical Windows XP fault, when you have a Logitech or Labtec device installed in your system, such as a Webcam etc. The Logitech drivers do not work with the Windows XP class compliant installation, and prevents, that you can see the class compliant driver in your music software.
Normally it works, to de-install the Logitech device, then re-install the MIDI keyboard again on a different USB port, and it will work. After this you can re-install your Logitech device, and both devices will work.

This is not a problem of the MIDI keyboard, it is a problem of your soundcard or your audio interface. In most music software you can use an ASIO driver, which is provided to reduce the latency (delay) of your soundcard. In a fast system you can reduce the latencies to under 10 ms, and you cannot hear the delay anymore.
In the download section of our homepage you can find good working ASIO drivers for the Miditech audio interfaces. The team who developed the Miditech ASIO drivers is a team of specialists, which has developed the drivers for many USB audio interfaces distributed for example by Tascam, Alesis, Numark, Steinberg, Terratec and Yamaha.
A good working universal ASIO driver, which works with most onboard soundcards, you can find on www.asio4all.de!

Our Miditech keyboards are only masterkeyboards without own sounds. You must install a music software and a virtual instrument to get the sounds. Please choose our MIDI keyboard device driver as the MIDI input device, then it will work.

In some Windows systems, our class compliant keyboard devices are called like this: “USB audio device” or “HuaXing”. In your recording software, you should choose this device driver as a MIDI input, then the keyboard will work in your software.

No, because the hardware ID of the Midiface 4×4 and Midiface 8×8 is absolut identical and they do not list the additional MIDI ports correct. The computer cannot decide which interface to use. But of course, one Midiface 4×4 can be combined with one Midiface 8×8 or a Midiface 16×16. This is the same for two Midiface 16×16.

That’s right, the i2-mini 32 BT is ONLY displayed in the music application, such as Garageband or Logic, after pairing with the iPad and can be used there directly. To use Bluetooth with Apples iOS, Bluetooth must be activated in iOS. The keyboard is NOT displayed in the overview of Bluetooth devices under “Settings” and is therefore not visible there. You have to start the App and can select the keyboard among the MIDI input devices in the App setup. But the App must support Bluetooth MIDI. This works very fast and it doesn’t matter if the keyboard is powered by USB or batteries. Bluetooth runs in every switch position, USB or battery. You don’t have to do anything to pair up, it happens automatically. The blue LED on the back side flickers while pairing and lights permanently if the connection is established – this happens exactly, when you connect the device in your App MIDI setup.

There is a new European Law, which causes us to change the keyboard a little bit, and remove the DC power connector. If you want to use the keyboard standalone with MIDI, please use a normal USB DC power adaptor to power the keyboard. This will work in the same way as the old DC power connector. So there is no difference in the functionality of the keyboard. If you plug it with USB, the keyboard will work when the PC starts.

Just like on Apple’s iOS devices, the AKAI MPK keyboards do not work class compliant on the Miditech USB MIDI HOST and the Pianobox MINI. These devices need too much power and therefore cannot be controlled properly.

The older Midistart 2, Midistudio 2 and Midicontrol 2 keyboards can be upgraded to the newest class compliant firmware by a change of a hardware eprom. After this the keyboards are class compliant an do not need any driver with Windows 7,8,10, Linux and Mac OSX.

This is normal and depends on the EMU sound chipset. The quality of the EMU vintage sounds are much better than the General MIDI sounds of the Pianobox Pro, also the dynamic of the sound samples is better.